Privacy policy
Last updated: May 30, 2026
This Privacy Policy describes how CornholeAce and Tailgating Sports, LLC, doing business as CornholeAce, the “Site,” “we,” “us,” or “our,” collects, uses, and discloses your personal information when you visit, use our services, make a purchase from cornholeace.com, or otherwise communicate with us regarding the Site. Collectively, these are referred to as the “Services.”
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, account holder, SMS subscriber, email subscriber, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as described below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide or improve the Services, process orders, provide customer support, send marketing communications where permitted, comply with applicable legal obligations, enforce applicable terms and policies, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can reasonably be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Contact details, including your name, billing address, shipping address, phone number, and email address.
Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number, items purchased, order notes, and delivery information.
Account information, including your username, password, security questions, saved addresses, order history, and other information used for account security purposes.
Customer support information, including information you choose to include in communications with us, such as messages sent through our contact forms, email, phone, chat, social media, or other communication channels.
Custom order information, including logos, images, text, design files, mockup approvals, artwork instructions, names, dates, photos, or other content you provide for custom products.
Marketing and subscription information, including your email address, phone number, SMS opt in status, email opt in status, communication preferences, coupon or deal requests, message interaction data, and related information.
Some features of the Services may require you to directly provide certain information. You may choose not to provide this information, but doing so may prevent you from using or accessing some features.
Information We Collect About Your Usage
We may automatically collect certain information about your interaction with the Services, referred to as “Usage Data.” To do this, we may use cookies, pixels, web beacons, software development kits, third party libraries, and similar technologies, collectively referred to as “Cookies.”
Usage Data may include information about how you access and use our Site and your account, including device information, browser information, IP address, network connection information, referring website, pages viewed, products viewed, search terms, cart activity, checkout activity, email interactions, advertisement interactions, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf or help us operate the Services, such as:
Shopify and other companies that support our Site and ecommerce services.
Payment processors, who collect payment information, billing information, and other details needed to process your payment and fulfill your order.
Shipping and fulfillment providers, who help us process, ship, track, and deliver orders.
Marketing platforms, advertising networks, analytics providers, email service providers, SMS service providers, and customer support providers.
Social media platforms and advertising platforms when you interact with our advertisements, social media accounts, or content.
When you visit our Site, open or click emails we send, respond to text messages, interact with advertisements, or use our Services, we or third parties we work with may automatically collect certain information using online tracking technologies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing Products and Services
We use your personal information to provide the Services, process payments, fulfill orders, send notifications related to your account, purchases, returns, exchanges, shipping, delivery, product availability, custom design approvals, customer service, and other transactions.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, postal mail, or other communication methods. This may include sending product updates, special offers, abandoned cart reminders, browse reminders, promotional campaigns, giveaway notices, and other marketing messages.
We may also use your personal information to better tailor the Services and advertising shown to you on our Site, other websites, social media platforms, search engines, and advertising networks.
SMS and Text Message Marketing
If you provide your phone number and opt in to receive text messages from us, you consent to receive recurring automated promotional and personalized marketing text messages from CornholeAce and Tailgating Sports, LLC at the phone number provided. These messages may include special offers, product updates, cart reminders, browse reminders, back in stock alerts, sale announcements, and other marketing messages.
Consent to receive marketing text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
We may collect and use your phone number, SMS opt in status, consent records, message interaction data, purchase activity, cart activity, and related information to operate our SMS program, send text messages, provide customer support, deliver offers, improve our Services, maintain compliance records, and comply with applicable laws.
You may opt out of marketing text messages at any time by replying STOP to any text message we send. After you opt out, we may send you a confirmation message confirming that you have been unsubscribed. You may also contact us at contact@cornholeace.com for assistance.
For help, reply HELP to any text message we send or contact us at contact@cornholeace.com.
Opting out of marketing text messages does not prevent us from sending you non promotional transactional or service related messages where permitted by law, such as order confirmations, shipping updates, delivery updates, customer service responses, account notices, or other messages related to a purchase or transaction.
We may share SMS related information with service providers who help us operate our SMS program, including messaging platforms, marketing platforms, analytics providers, compliance tools, and other vendors acting on our behalf.
We do not sell or share SMS opt in data or phone numbers for third party SMS marketing purposes.
Transactional Communications
We may use your personal information to send non promotional transactional or service related communications, such as order confirmations, shipping notifications, delivery updates, return or exchange information, customer service replies, account notices, security alerts, and other messages related to your relationship with us.
Security and Fraud Prevention
We use personal information to detect, investigate, prevent, or take action regarding possible fraudulent, illegal, unauthorized, harmful, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Customer Support and Service Improvement
We use personal information to provide customer support, respond to questions, resolve issues, improve our products and Services, analyze customer feedback, improve website functionality, and maintain our business relationship with you.
Cookies and Tracking Technologies
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and Services, remember your actions and preferences, run analytics, understand user interaction with the Services, personalize content, measure advertising effectiveness, and deliver more relevant advertising.
We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively affect your user experience and may cause some features or functionality to work incorrectly or no longer be available.
Blocking Cookies may not completely prevent how we share information with third parties such as advertising partners.
Our website may recognize the Global Privacy Control signal, which enables you to opt out of certain uses or disclosures of your information. If you notify us of your preference through Global Privacy Control, we will treat such signal as a valid request to opt out of sharing or targeted advertising for the associated browser or device, and, if we are able to associate the device sending the signal with a Shopify account, we will apply the opt out request to that account as well.
Other than Global Privacy Control where recognized by our Site, we do not respond to “Do Not Track” signals that may be sent from your web browser or device.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for order fulfillment, business operations, marketing, advertising, legal compliance, and other legitimate purposes, subject to this Privacy Policy. These circumstances may include:
With vendors, service providers, and other third parties who perform services on our behalf, such as website hosting, ecommerce platform services, payment processing, data analytics, customer support, cloud storage, marketing, advertising, email delivery, SMS messaging, fulfillment, shipping, fraud prevention, and IT management.
With business and marketing partners to provide services and advertise to you. These partners will use your information in accordance with their own privacy notices.
When you direct us, request us, or otherwise consent to our disclosure of certain information to third parties, such as when shipping products, using social media widgets, using login integrations, submitting custom artwork, or participating in promotions.
With affiliates or within our corporate group, in our legitimate interests to run and manage our business.
In connection with a business transaction such as a merger, acquisition, financing, sale of assets, bankruptcy, or similar transaction.
To comply with applicable legal obligations, including responding to subpoenas, court orders, search warrants, lawful requests, regulatory requests, or similar legal processes.
To enforce our terms, policies, and agreements, and to protect or defend the Services, our rights, our property, our users, our employees, our customers, or others.
Categories of Personal Information Disclosed
We have disclosed the following categories of personal information over the past 12 months for the purposes described in this Privacy Policy:
Identifiers, such as name, email address, phone number, billing address, shipping address, account information, and certain order information.
Personal information categories listed in applicable customer records laws, such as contact information, order information, billing information, and payment related information.
Commercial information, such as products purchased, products viewed, shopping activity, cart activity, customer support information, and order history.
Internet or other similar network activity, such as Usage Data, device information, browser information, IP address, website interactions, email interactions, and advertising interactions.
Geolocation data, such as approximate location determined by IP address or other technical measures.
User generated content, such as customer reviews, photos, custom artwork, logos, text, design files, and related information you provide.
These categories of information may be disclosed to vendors and service providers who perform services on our behalf, business and marketing partners, advertising partners, analytics providers, fulfillment partners, payment processors, shipping providers, customer support providers, affiliates, and other parties described in this Privacy Policy.
Sale or Sharing of Personal Information
We may “sell” or “share” personal information as those terms are defined under applicable privacy laws, including for the purpose of engaging in advertising, marketing, analytics, and targeted advertising activities.
The categories of personal information that may be sold or shared include:
Identifiers, such as name, email address, phone number, and similar contact information.
Commercial information, such as records of products or services purchased, viewed, or considered.
Internet or other similar network activity, such as Usage Data, advertising interactions, and website interactions.
The categories of recipients may include business and marketing partners, advertising networks, analytics providers, and other partners that help us advertise and market our products and Services.
We do not sell or share SMS opt in data or phone numbers for third party SMS marketing purposes.
Sensitive Personal Information
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
Third Party Websites and Links
Our Site may provide links to websites, platforms, or online services operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy policies, security practices, and terms and conditions.
We are not responsible for the privacy, security, accuracy, completeness, reliability, or practices of third party websites or platforms.
Information you provide in public or semi public areas, including social media platforms, product reviews, comments, or other third party platforms, may be viewable by other users and may be used by third parties without limitation. Our inclusion of links to third party platforms does not imply endorsement of those platforms or their owners or operators.
Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with personal information, please contact us using the contact information below to request that it be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age.
Security and Retention of Your Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security measure is perfect or impenetrable, and we cannot guarantee perfect security. Information sent to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information.
How long we retain your personal information depends on different factors, such as whether we need the information to provide the Services, maintain your account, fulfill orders, provide customer support, comply with legal obligations, resolve disputes, maintain business records, enforce agreements, prevent fraud, or comply with applicable laws.
Your Rights
Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and may be subject to exceptions under applicable law.
Right to Access or Know
You may have the right to request access to personal information that we hold about you, including details about the ways in which we use and disclose your information.
Right to Delete
You may have the right to request that we delete personal information we maintain about you.
Right to Correct
You may have the right to request that we correct inaccurate personal information we maintain about you.
Right of Portability
You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances.
Right to Restrict Processing
You may have the right to ask us to stop or restrict our processing of personal information.
Right to Withdraw Consent
Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Depending on where you live, you may have the right to opt out of the sale or sharing of your personal information or the processing of your personal information for targeted advertising.
Right to Appeal
You may have the right to appeal our decision if we decline to process your request. You may do so by replying directly to our denial or contacting us using the information below.
Managing Communication Preferences
You may opt out of promotional emails at any time by using the unsubscribe link included in our emails.
You may opt out of marketing text messages at any time by replying STOP to any text message we send. For help with text messages, reply HELP or contact us at contact@cornholeace.com.
If you opt out of promotional emails or marketing text messages, we may still send you non promotional communications, such as order confirmations, shipping updates, delivery updates, customer service messages, account notices, and other messages related to your transactions or relationship with us.
You may exercise your privacy rights where indicated on our Site or by contacting us using the contact information below.
We will not discriminate against you for exercising your rights. We may need to collect information from you to verify your identity, such as your email address, phone number, order information, or account information, before responding to your request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting a request from an agent, we may require the agent to provide proof that you authorized them to act on your behalf, and we may need you to verify your identity directly with us.
We will respond to your request within the timeframe required by applicable law.
Use of Custom Designs and Images
By placing an order for custom cornhole boards, cornhole bags, or other custom products, you agree that CornholeAce may photograph the final products and use those photos for marketing and promotional purposes, including social media posts, website galleries, product listings, advertisements, emails, and other promotional materials.
You are responsible for ensuring that you have the legal right to use any images, logos, text, artwork, names, photos, trademarks, or other content submitted for customization. CornholeAce is not responsible for obtaining third party permissions or resolving copyright, trademark, publicity, privacy, or other disputes related to content you submit.
If you do not wish for us to use photos of your custom item in our marketing materials, please contact us prior to or immediately after placing your order.
We will not use photos of custom orders placed during the holiday season, from Black Friday through New Year’s Day, in an effort to avoid showing designs that may be gifts. For the rest of the year, we will wait 14 days after the delivery date before using photos of custom orders for marketing purposes.
We respect customer privacy and will not knowingly use photos of custom designs that include personal images, likenesses, sensitive information, private personal details, or similar content without your explicit consent. Please contact us if you have any questions or concerns.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact information below. If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside the country where you live. Your personal information may be processed by staff, service providers, vendors, and partners in the United States or other countries.
If we transfer personal information out of Europe, the United Kingdom, or other jurisdictions with specific transfer requirements, we will rely on recognized transfer mechanisms where required by applicable law, such as Standard Contractual Clauses or other appropriate safeguards.
Contact
If you have questions about our privacy practices, this Privacy Policy, your communication preferences, or your privacy rights, please contact us at:
CornholeAce / Tailgating Sports, LLC
5100 Jefferson Avenue
Newport News, VA 23605
United States
Email: contact@cornholeace.com